About Us
Careers at Mac Station
Next stop, the job of your dreams.
Love Macs? How about working with people? If so, apply to join our team! We are constantly looking for bright, friendly applicants with a passion for great technology products to become members of the Mac Station crew.
To apply please send an e-mail with your resumé attached, the position name as the subject and the preferred location to mscareers@macstation.com.
Positions
Retail Sales Associate - Vancouver, Burnaby, Abbotsford
Apple Service Technician - Vancouver, Burnaby, Abbotsford
Inventory Control / Receiver - Vancouver
Corporate Sales Representative
Retail Sales Associate - Vancouver, Burnaby, Abbotsford
Description
The primary function of a Mac Station sales person is to generating sales and to deliver an outstanding customer experience. You will achieve this by educating prospects, listening to and filling their needs while adhering to our Mac Station Standards® code of conduct.
Who you are:
- Enjoys being known for delivering extreme customer focus
- Keen to work in an environment that fully leverages your interpersonal skills
- Dedicated to presenting a professional appearance, demeanor and attitude and expect the same in your team members
- Motivated to be a product knowledge leaders
- Eager to embrace the latest technology
- Actively seeks to continuously learn and improve their performance
What you will be doing:
- Work in partnership with Store Managers and team members to maximize store sales
- Provide customers with superior knowledge of all the product lines and services we offer
- Establish trusting long-term relationships with customers
- Guide customers through decisions on what products best fit their needs
- Provide follow up service and guidance
Why you should be working for Mac Station:
- We’re fun, but we get it done
- Flexible hours / Work-life balance
- Opportunities for career advancement in a growing organization
- Positive work environment
- Building relationship and technology skills!
- Compensation package consisting of base plus commission including benefits
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Apple Service Technician - Vancouver, Burnaby, Abbotsford
Description
This entry-level position is the core of the service department. Employees must be able to interface with customers on the phone or over the counter to provide technical details surrounding Apples Service strategy as well as perform physical hardware and software repairs on customers' equipment within Apple’s Service guidelines.
Who you are:
- Enjoys being known for delivering extreme customer focus.
- Keen to work in an environment that fully leverages your Apple technical skills.
- Apple Certified Macintosh Technician (ACMT).
- Passionate about Apple and Mac products.
- Dedicated to presenting a professional appearance, demeanor and attitude and expect the same in your team members.
- Motivated to be a product knowledge leaders and eager to embrace the latest technology
- Actively seeks to continuously learn and improve their performance
What you will be doing:
- Troubleshooting and repairing Apple hardware and software.
- Working with customers and your team to resolve product related issues.
- Provide customers with superior knowledge of all the product lines and services we offer
- Establish trusting long-term relationships with customers both in-person and on the phone.
- Drive sales by providing complete solutions based on customers specific needs
- Provide follow up service and guidance
Why you should be working for Mac Station:
- We’re fun, but we get it done
- Flexible hours / Work-life balance
- Opportunities for career advancement in a growing organization
- Positive work environment
- Building relationship and technology skills!
- Compensation package consisting of base plus commission including benefits
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Inventory Control/Receiver - Vancouver
Who we are:
Join the Mac Station team! Mac Station is a fully Canadian owned and operated Apple Specialist. Mac Station provides complete Sales, Service and Training for Apple Solutions in an environment where excellence is the expectation
Who you are:
- Enjoys being known for delivering extreme customer focus.
- Enjoys being innovative and seeks to consistently find ways to make improvements on routine basis
- Keen to work in an environment that fully leverages your interpersonal skills
- Dedicated to presenting a professional appearance, demeanor and attitude and expect the same in your team members
- Motivated to be a product knowledge leaders
- Eager to embrace the latest technology
- Actively seeks to continuously learn and improve their performance
What you will be doing:
- Facilitate incoming, outgoing, and transferring of inventory and assets, based out of the Vancouver location.
- Facilitate RMA’s
- Investigate and correct inventory discrepancies
- Participate in spot and quarterly inventory counts
- Manage access to stock
- Work with store managers to ensure stock is positioned correctly on the retail floor
- Assist the purchaser where required
- Fill orders for sales team
- Ensure order procedure is being followed
- Maintain clear, precise documentation on sales orders in stock room
Key Relationships
- Reports to Store Manager & Corporate Controller
- Internal clients: retail & corporate sales teams
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Corporate Sales Representative
Do you understand the changing realities of business technology today? As one of BC’s premiere Apple Specialists, we are looking for Proven HUNTERS – individuals who have a positive and accountable attitude and have an entrepreneurial mindset.
The CSR is a key member of the sales team and will have the responsibility of providing customized Mac based business solutions to small and medium sized businesses across the lower mainland. The CSR will be responsible for driving business and revenue growth within a designated territory through prospecting, development and signing new customers. The CSR will develop business solution proposals, present and sell Mac Station solutions via phone, online and customer meetings.
Duties & Responsibilities:
- Qualify leads, sales opportunities, and target accounts within your territory
- Manage the entire sales cycle; present & complete business solution via customer meetings, phone, internet & webinars with the intent to create long term, mutually beneficial business relationships
- Maintain focus and effectively cope with multiple objections and issues in a complex environment
- Dedicated to presenting a professional appearance, demeanor and attitude and expect the same in your team members
- Documentation of contact and lead activity within CRM system
- Responsible for meeting or exceeding departmental goals for sales quota
Requirements:
- Knowledge of computer hardware, software, and peripherals in Mac OS X environment (experience with Windows is a plus)
- Experience and expertise in guiding companies in switching from Windows to Mac platforms and/or integrating the two operating systems in essential for this position.
- Minimum 3-5 years of B2B experience in computer industry with a successful track record in both sales and extraordinary customer satisfaction.
- Ability to represent the Company at business events, trade shows and at customer locations
- Must have valid drivers license and reliable vehicle.
- Robust communication skills with the confidence and skill to communicate professionally with C-Level executives
- Passion for sales and closing deals
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